Zingerman’s Community of Businesses

There have been a lot of highlights in Zingerman’s History. Here are a few of the more notable moments:

1902	The building now known as Zingerman’s Delicatessen is built on the corner of Kingsley & Detroit streets in Ann Arbor, Michigan. It opens as Disderide’s Grocery.
1978	Ari Weinzweig graduates from the University of Michigan and goes to work washing dishes at a local restaurant, Maude’s, where he meets Paul Saginaw, Frank Carollo and Maggie Bayless, his partners-to-be. Ari and Paul begin a conversation about how Ann Arbor could use a traditional Jewish deli like the ones they grew up with in Detroit (Paul) and Chicago (Ari).
1979	Paul opens a fish market in Kerrytown with Mike Monahan (which is still there and still one of the best in the country!)
November 1981	Paul notices that the building on the corner of Kingsley and Detroit is available. He calls Ari to see if he’s ready to open the deli they’d planned.
March 7, 1982	Ari and Paul are making final plans to open “Greenberg’s Deli” named in honor of Hannah Greenberg, one of Paul’s regular customers at the fish market. Ari takes a call from another Deli owner in Michigan who has already filed papers with the state to own the name “Greenberg’s Deli.” After being told they can’t use the name, they have a quick brainstorming session to find a new name (since Weinzweig is unpronounceable and Saginaw, though derived from the Jewish name Sagin’ Or - which means “seer of light” - has decidedly non-Jewish connotations in Michigan). They settle on Zingerman’s (in part because it starts with Z and will be easy to spot at the end of the yellow pages).
March 15, 1982	Zingerman’s opens its doors for the first time. Ari and Paul are behind the counter making sandwiches and cutting bread and chesses, working with one full-time and one part-time employee. There are five tables and four stools along the couch in the front window. We feature a small but meaningful selection of sandwiches, traditional Jewish foods like chopped liver and chicken soup, cheeses, smoked fish and cured and smoked meats and breads and pastries from local bakeries.
1985	Steve Muno begins work on the cheese line. His inventive sign-making would come to exemplify the Deli’s signature artistic style and his unique handwriting, eventually dubbed ‘Muno’ would become the standard for all Zingerman’s signs and posters. Steve is still a regular a Zingerman’s customer.
1986	The 700 square foot addition to the original Zingerman’s building is completed. The pie piece-shaped wedge houses the sandwich line and provides expanded room for dry goods.
1988	Zingerman’s Magic Brownies are baked for the first time. The recipe was developed courtesy of Ms. Connie Prigg, a Zingerman’s staff member at the time who now lives in Baltimore. Zingerman’s begins a food rescue program to feed the hungry in our community. Food Gatherers collects nutritious food from shops, restaurants & hotels and quickly delivers it to the people in need in our community.
1991	Ian Nagy begins work as Zingerman’s first full-time illustrator (he’s still here too!) and goes on to define the Zingerman’s style that has become famous nationwide thanks to our mail order catalogs. Zingerman’s Next Door coffee shop opens up in a converted residence one door south of the Deli.
1992	April: Frank Carollo, an old friend from Maude’s, gets together with Ari and Paul and meet up with Michael London, bread baker extraordinaire, at his bakery in upstate New York. Michael teaches his techniques to Frank and the seeds of Zingerman’s Bakehouse are planted. October: The first official loaves of bread emerge from the Zingerman’s Bakehouse ovens and head to the Deli bread box and sandwich line. Among the original Bakehouse staff of 8 is Amy Emberling who goes on to manage the Bakehouse bread department then the pastry kitchen and, after a short hiatus to pursue graduate studies in NYC, returns to Ann Arbor to join Frank as Bakehouse co-managing partner.
1993	Zingerman’s first mail order catalog is released. Deli employees Mo Frechette and Jude Walton take the lead in shipping food to hungry guests looking to get their Zingerman’s fix from afar. Four years later food writer Ed Behr describes Zingerman’s mail order catalog as “…the more discriminating selection of foods that I am aware of.”
1994	After years of pondering how to grow their business and still stay rooted in the local community (and after rejecting numerous offers to franchise), Ari and Paul release Zingerman’s 2009, a unique vision for organizational growth that plants the seed of the Zingerman’s Community of Businesses. Ann Arbor becomes a sweeter place to live when Zingerman’s Bakehouse begins baking sweet stuff to go with bread. The aforementioned Magic Brownies as well as Big O’s (oatmeal raisin cookies baked with real maple syrup), Funky Chunky Chocolate Cookies and amazing cheesecake start emerging from the Bakehouse’s new ovens. In response to numerous requests from others in the business world to learn the “secrets” to Zingerman’s success, ZingTrain—Zingerman’s consulting and training business—is born under the aegis of Maggie Bayless (a friend from the old days at Maude’s and an early Deli staffer). ZingTrain offers all sorts of interesting information on service, training systems and other tools and techniques used throughout the ZCoB.
1996	Zingerman’s Catering, famous for extraordinary deli trays and for bringing “the Zingerman’s experience” beyond the Deli’s doors, is launched. The Deli’s catering department, grows to provide everything from casual meals to planning and catering for 2,000-person events.
1997	Zingerman’s Bakehouse’s new bread bag earns national design recognition from Print Magazine. Zing artists become Print favorites, receiving similar recognition the next three years in a row for four other Zingerman’s design projects.
1998	Food Gatherers delivers over 2,000,000 pounds of food to help feed those in need in Washtenaw County. After three years of outstanding effort, Jude Walton and Maurice (Mo) Frechette make the jump to full-fledged partners of Zingerman’s Mail Order. The push towards Zingerman’s 2009 continues.
1999	With the help of managing partners Tom Root and Toni Morell, Zingermans.com goes online.
2000	USA Today names Zingerman’s one of the country’s top ten places to buy “….a genuine Jewish Nosh.”
2001	Zingerman’s Creamery opens up in Manchester, MI and cheesemaker and managing partner John Loomis begins making fresh cheeses. As demand for ZingTrain seminars and workshops continue to grow, Stas’ Kazmierski joins ZingTrain as Maggie’s co-managing partner.
2002	Zingerman’s Mail Order and zingermans.com merge to become one business headed by Tom, Toni, Mo and Jude.
2003	Chef Alex Young joins the ZCoB as a managing partner and Zingerman’s Roadhouse opens up in the old Bill Knapp’s building at the corner of Jackson and Maple Roads on Ann Arbor’s far west side. Zingerman’s Coffee Company opens and roastmaster and managing partner Allen Leibowitz starts selling Zingerman’s coffee throughout the Zingerman’s Community of Businesses and to wholesale customers throughout the country. Zingerman’s Guide to Giving Great Service is published and details the steps we take to provide the Zingerman’s Experience for our guests, our staff, our vendors, and our community. Zingerman’s Guide to Good Eating by Ari Weinzweig is published and written up in Fine Cooking, Saveur, the Chicago Tribune, the New York Times, and other national publications at the top of their holiday book gift lists! Zingerman’s Creamery packs up their Manchester operation and moves to Plaza Drive in Ann Arbor (a scone’s throw from Zingerman’s Bakehouse!) where we now make our cheese and sell them in cheese shop.
2004	Deli retail manager Grace Singleton takes the reins as Deli Manager Partner. Zingerman’s Roadshow, Ann Arbor’s hippest drive up coffee counter, opens in the parking lot of Zingerman’s Roadhouse. Zingerman’s Coffee is featured in Travel+Leisure as one of the countries top roasters.
2005	The birth of the Zingerman’s candy bar. Zzang bars coming out of the Bakehouse are quickly named “the ultimate handmade candy bar” by Chocolatier magazine.
2006	BAKE!, Ann Arbor’s hands-on teaching bakery and CAKE!, a showroom worthy of the imagination-defying creations from the Bakehouse cake designers opens at Zingerman’s Bakehouse.
2007	Deli restaurant manager Rick Strutz join Grace as co-managing partner at the Deli. On March 15, Zingerman’s celebrates our 25th anniversary with a 6,000 person street fair on Detroit Street outside the Deli, featuring guests and friends from our entire quarter century on. The New York Times relaunches their Wednesday Small Business section with a feature on the Zingerman’s Community of Businesses, “The Corner Deli That Dared to Break Out of the Neighborhood.” Zingerman’s launches our 2020 vision charting the course for the Zingerman’s Community of Businesses for the next 13 years.