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Sour cream coffee cake gelato from the Creamery. Super-tasty Zingerman’s synergy by the spoonful!

In the interest of organizational health and well-being, I’m almost always thinking of win-win ways to bring together different parts of our diverse organization. I’m not sure who actually first thought of this one, but I love it! What if you take the Bakehouse award-winning, nationally renowned, Sour Cream Coffee Cake (featured on the cover of Zingerman’s Bakehouse!) and then blend it into really great gelato from the Creamery. What a wonderfully tasty way to sweeten up your day!

Thirty-something years ago, I remember we mixed the batter for the very first Zingerman’s Sour Cream Coffee Cake in the tiny prep kitchen in the basement of the Deli. Then, and now, it’s made with lots of butter, sour cream, Indonesian Korintje cinnamon, fresh eggs, toasted walnuts, and really good real vanilla. All these years later, the Bakehouse bakes thousands of them a year and Mail Order ships a literal ton. The Deli, Roadhouse, and Coffee Company sell a fair few, and we wholesale them to dozens of other pastry-loving cafés and retailers.

The coffeecake has long been one of those products that lots of people seem to love. Kids love it, pastry chefs love it. All age groups, religions, races, and political persuasions are apparently agreed on its excellence. Not only that, but it can be eaten happily any time of the day—with a cup of coffee or tea for breakfast, as a snack, for dessert after lunch, or dinner. If you’re looking to bring a gift to someone’s house or ship something from Zingerman’s to someone you love or look up to, the Sour Cream Coffee Cake could well be a wonderful option.

Here, Lexi Stand and the lovely crew at the Creamery have created a super-tasty, cinnamon-scented, coffee cake-laden gelato that you can eat by the spoonful after dinner! Ask for a taste next time you’re in! It’s the perfect way to have your cake, eat it, and your gelato too! Sip a cup of Tree Town Blend and savor a spoonful of this delightful dessert! Or do as Jenny Tubbs of Zingerman’s Press does—pop a scoop of the gelato atop a bowl of artisan oatmeal! It’s shockingly good! The Sour Cream Coffee Cake Gelato is at the Creamery’s Cream Top Shop.

Check out all of the Creamery’s gelato flavors

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Two jars of tomato achaar in a red and yellow jar.

All about achaar (and Brooklyn Delhi, too, for that matter!)

Achaar (uh-char) is a South Asian relish condiment. It’s often referred to as an Indian pickle or South Asian pickle, but as Chitra Agarwal, founder of Brooklyn Delhi and author of Vibrant India, explains, “it has nothing to do with the flavor of dill pickles and more to do with, say, kimchi (Korean), sriracha (Thai), or harissa (Tunisian).” Adding, “For those that are unfamiliar with achaar, it’s a spicy, savory, sour, and sweet relish made from local vegetables, fruits, spices, and oil.”

Agarwal and her husband, Ben Garthus, launched Brooklyn Delhi to share modern Indian pantry staples, the kinds of condiments they loved, but couldn’t find on grocery store shelves in the U.S. Brooklyn Delhi thoughtfully sources the best ingredients they can find for their plant-based, small-batch sauces, never including preservatives or artificial ingredients. Brooklyn Delhi’s recipes are rooted in time-honored Indian culinary traditions and layered with Agarwal’s own modern spin, like using less salt, so the flavor of the produce is really able to shine through. 

Our Achaar Flavors

We carry two of Brooklyn Delhi’s achaars, Tomato Achaar and Roasted Garlic Achaar: 

We’ll happily take the blame if they become your new go-to condiments, and you won’t be alone. Of these achaars, New York magazine says, “Hot, sweet, sour, bafflingly complex, and addictive enough to make you consider carrying a jar of it wherever you go.” Brad Hedeman, Marketer Manager at Zingerman’s Mail Order, is a big fan of their Roasted Garlic Achaar, saying, “Flavor-wise, it’s got a big garlic punch, then a note of ‘spicy-lemon-sweet-rich-bright.’ It’s everything at the same time, all those sensations all at once. Wicked stuff.” Traditionally, achaar is eaten with rice, curry, dal, and yogurt, but if you’re already ready to branch out, we have a few more ideas to get you going.

 Photo credit to Brooklyn Delhi

5 of Our Favorite Ways to Use Achaars

  1. Stir into soups and stocks. Use Roasted Garlic Achaar to give greater garlicky depth to dishes like miso soup. Swirl Tomato Achaar into brothy braised beans for an extra kick or into tomato soup, like the Bakehouse’s Creamy Tomato De-Vine.
  2. Top your toasts. Ari Weinzweig, Zingerman’s co-founder and CEO, likes to top Sicilian Sesame Semolina bread from the Bakehouse with Fresh Goat Cheese from the Creamery and Tomato Achaar, adding, “If you’re like me, once you try it, you’ll find yourself putting it on pretty much everything! In the “Breezy Breakfasts” cookbooklet from Zingerman’s, one suggested toast combo is Better than San Francisco Sourdough with Tomato Achaar and avocado. 
  3. Give your pizza some pizazz. Brooklyn Delhi suggests using their Tomato Achaar instead of tomato sauce or topping a pizza with sautéed mushrooms tossed in the Roasted Garlic Achaar.
  4. Spice up your sauces, dips, and dressings. Stir some Tomato Achaar into your pasta sauce, shakshuka, or labneh. Add even more depth of flavor to already spicy buffalo wing sauce and gochujang sauce. Swirl a spoonful of Roasted Garlic Achaar into hummus or mayonnaise.  
  5. Treat it like you would any other condiment. Spoon some on scrambled eggs, dollop it on top of grilled meats, spread it on a sandwich, and use it to garnish pasta dishes. Lindsey Rampton, Web Services Manager at Zingerman’s Creative Services stocks up on Tomato Achaar during Zingerman’s Mail Order’s annual Summer Sale, explaining, “I always keep some handy for times when I need a quick cheese board pairing or more spice in a rice bowl.”

So far, I’ve used the Garlic Achaar to make next-level garlic bread and swirled it into sour cream for leftover falafel that was sorely in need of saving from its dry, crumbly self. I’ve dabbed the Tomato Achaar onto fried eggs and leftover pizza. (Are you sensing a theme here? These condiments take leftovers from something you eat out of guilt to something you look forward to.) I’m a big fan of Yotam Ottolenghi’s iconic Eggplant with Buttermilk Sauce from his cookbook Plenty, so next on my to-make list is Brooklyn Delhi’s twist on it with Garlic Achaar. (Pro tip: Their website has a wealth of tempting recipes.)

Ready to squeeze the day and try them for yourself?! Get Brooklyn Delhi’s achaars at Zingerman’s Deli or let Zingerman’s Mail Order ship one (or both the Tomato Achaar and the Roasted Garlic Achaar) to your doorstep.

Want more? We want to hear from you over on our social media platforms. Share your experience or your favorite food at any of our Zingerman’s businesses. We will happily share it on our Instagram and Facebook @Zingermanscommunity

Photo of Grace Singleton Headshot

We’re governing with grace… and Grace (Grace Singleton, that is!)

“Is Zingerman’s still run by its founders?” you ask. That’s a great question. We’ll answer with a tale, both old and new (just like our pickles!). What began with the Delicatessen, founded in 1982 by Paul Saginaw and Ari Weinzweig, now includes 11 food and service businesses, 18 managing partners, 800 employees, and a council of leaders among leaders (hang tight, we’ll explain that in a minute).

An Overview of Zingerman’s Governance

Since 1994, the Zingerman’s Community of Businesses (ZCoB) has been steered by our Partners Group (PG), a group that includes Ari and Paul, the ZCoB’s managing partners (the individual business owner-operators), and staff partners (staff members who own a Community Share; they serve two-year terms). As Ari explains:

It’s where we govern the Zingerman’s Community of Businesses—we use consensus decision-making there to lead the organization. The PG makes decisions on organization-wide issues, like deciding to approve our new 2032 Vision or our new Statement of Beliefs. Or if there was, in a strange sci-fi sort of scenario, just for conversation’s sake, let’s say a global pandemic, the PG is where we would decide how to deal with it.

One important piece that the 2032 Vision outlines is the ZCoB’s evolution of governance:

… we’ve seen a successful transition from Ari and Paul as founders heading the Zingerman’s Community of Businesses (ZCoB) to a mode of governance that will last beyond the tenure of any individual. While long-time ZCoB leaders continue in important roles, a couple of new “generations” of insightful, collaborative folks have stepped forward.

That mode of governance is the Zingerman’s Stewardship Council, a five-member group created in 2020 as part of a succession plan to transition the leadership of the organization from its founders to the other managing partners. To be clear, the Partners Group isn’t going anywhere, rather, as Ari says, “The Stewardship Council is filling the role Paul and I have filled for many years as ‘leaders among leaders.’” He adds:

Our main focus in doing this work with the Stewardship Council is, by far and away, looking at how we can do what we do here at Zingerman’s ever more effectively. We want it to be a way to help lead the ZCoB in becoming an ever-bigger contributor to the community of which we’re a part. We want to support succession and inspire future success. We’re committed to creating a governance model that will help both the organization and everyone in it to thrive for many decades to come.

Photos of the stewardship council members.

The original council members include Amy Emberling, Zingerman’s Bakehouse co-managing partner; Toni Morell, Zingerman’s Mail Order co-managing partner; Tom Root, Zingerman’s Mail Order co-managing partner; Ron Maurer, Zingerman’s Chief Administrative Officer and Zingerman’s Service Network managing partner; and Ari Weinzweig. Council members serve three-year terms, and just like the Partners Group, decisions are made using consensus. In June of 2023, we reached the end of the first set of three-year terms. The Council has been designed so that one of these original managing partners will come off each year—the first was Ron Maurer who has his eye on retirement in 2023 after more than two decades with the organization—and a new one is selected. Ari explains how that happens:

Our agreed-upon process for selecting members is that Paul and I, as co-founding partners, consult with our staff partners (since they’re not eligible to be on the Council) and others whose views we value, to make the decision. After a LOT of conversation, and honoring what we believe is the best decision for the organization, we chose the next member. 

This time, Ari and Paul offered the spot to Grace Singleton, co-managing partner of Zingerman’s Deli since 2004. Grace knew from the beginning that she was destined for a life full of food (and she may or may not have thought the food industry would be glamorous thanks to a New Orleans restaurant where she received special treatment, sitting at the captain’s table and sampling Frangelico (a hazelnut liquor) at the age of 13!).  Grace received her culinary degree at Paul Smith’s College in New York and managed restaurants across Ohio (we don’t hold this against her) and Michigan.

She found her way to Ann Arbor for the role of general manager at the Gandy Dancer and became a fan of Zingerman’s Deli. Eventually, she made the jump, calling it “the very best job in the food industry,” and in 2004, she stepped up from retail manager to co-managing partner. Since then, Grace has overseen the gold level LEED-certified Deli expansion project (2010–2014), the opening of Zingerman’s Greyline event space (2016), the addition of virtual tasting events for fans around the country (2021), and more, all while continuing to lead the day-to-day of Deli catering and retail specialty foods. (Impressive, right?!) Of this new role and her latest opportunity to impact the Zingerman’s organization and the Ann Arbor community, she says:

I’ve been here for more than 20 years and I’m really invested in the transition of our CEO’s roles. Ari in particular set the stage with his dedication to doing business differently and how we govern is an important part of that. I look forward to working toward our future with this committed group.

Want to read more? Ari wrote about Grace’s addition to the Council and the work of the Stewardship Council in Ari’s Top 5, his weekly e-newsletter, saying, “Success leads to succession work which, when done well, helps create more success. It’s a very virtuous and very inspiring cycle to be a part of.”

Fried Chicken Mac & Cheese at the Roadhouse.

A perfect pairing comes together

In Secret #39, in Part 3, Managing Ourselves, I wrote a whole essay about creativity. It was a subject that, oddly, in all our many years in business, I’d given little thought to until, suddenly, during the economic collapse of 2009 and ’10, we started getting a bunch of requests for me to do a keynote talk on the subject. The curious thing is that, in all my years here, I’d never once taught anything about creativity. In truth, I was stumped. I felt like fleeing, but instead, I started studying. My creative inquiry into creativity eventually evolved into the 53-page essay, “Creating Creativity” which was published as Secret #39!

One of my big learnings in my study of the subject was that creativity is mostly about connections. Not necessarily who you know, but about putting things together in ways that they haven’t otherwise been combined. In my love for simple models that help me—and maybe you—get my mind around complex concepts without dishonoring the natural complexity of the world around us, I started to look at three kinds of creativity:

  1. “Creativity Forward” – The easiest example to share might be high-tech innovation. Back in 1982, Open Book Management would have an example as well.
  2. “Creativity Back” – We do a lot of this here in the ZCoB. It would include finding old, unused, or under-used ideas and putting them back to work. The Bakehouse’s fresh milling and the Creamery’s handmade Cream Cheese are two easy examples.
  3. “Creativity Sideways” – Here’s what I wrote about it in the essay:

    [Creativity sideways] generally seems to come in two forms. Often, it’s merely finding something that’s commonplace within its own culture but, when introduced into unfamiliar territory, is transformed into an attention-getting, creative act. … We do a lot of this sideways creative work at Zingerman’s. … The Hungarian foods we’re working on at the Bakehouse would certainly fit.

    The other sort of sideways shift of creativity comes when two already well-accepted ideas or ways of working are put together in a totally new way, resulting in an innovative approach or product. … The classic historical example is of Gutenberg using wine press technology to print books … using Emma Goldman’s ideas to help run a progressive 21st-century business.

It’s this last kind of creativity that I’m thinking about here. The story goes back about 15 years now. In one of those unintended moments of connection, I was standing by the buffet table at ZingTrain after folks had happily consumed a lunch catered by the Roadhouse. I can’t recall which seminar I was teaching that day, but I do remember that down near the far end of the table were two of those big foil pans used to hold hot food. One had held a whole bunch of the Roadhouse’s really well-known Mac & Cheese (made with the marvelous Mancini maccheroni and that Vermont-cheddar-based bechamel sauce). By the time I got there, the pan was pretty much empty—only a few lonely noodles and a little cheese were left around the edges.

The other pan, to its left, had held fried chicken. That was pretty much gone, too. All that was left were a bunch of those itty-bitty little crumbs of crust that fall off when the actual pieces of chicken have been consumed. Looking down at the almost-empty pans, I suddenly had this thought that the two—Mac & Cheese and fried chicken bits—would be a beautiful thing if you put them together. I tried a few bites right then and there by putting together the small bit of each that was left. It was terrific. It went on as a special the next day and we sold 20 orders in two hours. It hasn’t come off the menu since.

If you’ve never had Fried Chicken Mac & Cheese, let’s just say it’s pretty marvelous. Little bits of fried chicken cooked into, and sprinkled on top of, a plate of creamy Roadhouse Mac & Cheese. The pepperiness of the fried chicken bits—we use that wonderful, small-farmTellicherry black pepper we get through Épices de Cru—serves as the counterpoint to the creamy Mac & Cheese.  And it all melds marvelously with the moist bits of fried chicken. (I like the dish for breakfast, topped with an over-easy egg!) Fried Chicken Mac & Cheese may not be as monumental a connection as the printing press, but I have a feeling this one is here to stay!

The Fried Chicken Mac & Cheese was the long-time favorite (always with a side of hot sauce) of Roadhouse server Danny Patterson. Danny moved away at the start of the pandemic and sadly, passed away earlier this year. His loss is felt by many. I’ve chosen to remember him by his big smile, his laughter, and his joy every time a serving of this super tasty dish went out into the dining room!

 Make a reservation at the Roadhouse
P.S. Fried Chicken Mac & Cheese makes a marvelous carryout item too! Call to place an order to-go at 734-663-3663. The Roadhouse also caters this creative combo—email [email protected].

 Want more from Ari?

Sign up for Ari’s Top 5 e-newsletter and look forward to his weekly curated email—a roundup of 5 Zing things Ari is excited about this week—stuff you might not have heard of!