Frequently Asked Questions
Q: Who is Mr. Zingerman?
A: Actually, there ISN’T a Mr. Zingerman! The name was made up by co-founders Paul Saginaw and Ari Weinzweig when the original name for the Deli, “Greenberg’s” was taken by another business (one week before we opened!). They wanted a name that sounded fun and Jewish since it was a Jewish deli, after all, but neither of their names, though they’re both Jewish, worked very well. No one would have been able to pronounce Weinzweig and Saginaw, derived from Sagin’ Or, or, Seer of Light, has other connotations in this state (it’s the name of a Native American tribe and a Michigan city).
Q: When was Zingerman’s Delicatessen founded?
A: The Delicatessen was opened March 15, 1982.
Q: How many people are employed in the ZCoB?
A: Approximately 500 full-time and part-time staff. Around the December holidays that number swells to almost 1,000.
Q: How do I find out about jobs at Zingerman’s?
A: Click the Jobs link above where you’ll find information about all our job openings and a separate FAQ devoted to employment with Zingerman’s.
Q: How do I get to the various Zingerman’s retail locations?
A: See all the retail businesses plotted on a map!
Q: What are your hours?
A: Each Zingerman’s business sets their own hours. Click Our Businesses for a description of each with their hours of operation.
Q: Will you open a Zingerman’s outside the Ann Arbor area?
Who do I talk to about getting a franchise?
A: We get this request on occasion and it’s always extremely flattering but the answer is always the same. Staying true to our long term vision, we won’t be moving outside of the Ann Arbor Community and it is in our plans to NOT franchise. The community here has been so good to us. We think that one of the primary things that makes us unique is that we are a collection of unique businesses. There isn’t anything else exactly like us here. Paul and Ari decided long ago that they wanted to preserve that uniqueness by pouring their energies into the one location and never to franchise. We do sell our candy bars, coffee, pastries and other items around Michigan and around the U.S. and you can get great food delivered to your door at www.zingermans.com.
Q: Can someone from Zingerman’s come and talk to our company?
A: We are often asked to provide speakers. Please contact Zingerman’s Training (www.zingtrain.com) at 734-930-1919.
Q: Can you ship internationally?
A: We can send food to all 50 states and even to Washington D.C. Beyond that, sorry, we can’t ship Zingerman’s internationally.
Q: What if I don’t like it? Is there a guarantee?
A: At Zingerman’s we guarantee absolute satisfaction. If you experience any problem with any of our products, customer service, shipping, or even if you just plain don’t like what you bought, please let us know. We’ll do whatever it takes to make it right for you.