Defining the service we give to our guests in the same way we do our cheese, bread, and coffee Sometimes things come together for me in strange times and unexpected ways. Some of those ideas melt away over time and lead to very little. Others play out very positively. What follows is new, and I […]

Healthy cultural soil, counter-rhythms, and the power of Silver Branch Perception I’ve written about humility many times since the pamphlet “Humility: A Humble, Anarchistic Inquiry” first came out in the fall of 2020. As I’ve been preparing to go speak about humility again later this week out west in Portland, I’m reminded how much this […]

Befriending the occasional dark reality that can open creative doors Intellectually, I knew it was likely to happen. And still, I was emotionally caught off guard. My morning had gone great—teaching about ecosystems at ZingTrain’s ZingPosium. Then, later that afternoon I looked at the news. My stomach sank. My spirits went into the tank. If you’re […]

Doing marketing with dignity makes a big difference In the back of Seth Godin’s book The Icarus Deception, he includes what he calls, “An Artist’s Abecedary.” I didn’t know what the word meant, but as per what I wrote last week, Seth’s work led me effectively towards some good learning. “Abecedary,” I now know, is Middle English […]

A unique process makes for a marvelously magical flavor! If you’re looking for a good way to wake up and fight the summer heat, pick up a bottle or six of this super tasty, very special Cold Brew from the Coffee Company. More and more people have told me they keep it regularly stocked in their fridge […]

Why making a difference is as important as making a sale This past Monday, June 27, was the 153rd anniversary of Emma Goldman’s birth. Emma was born in Lithuania, the same small country that’s now the home of artist and author Monika Vaicenavičienė (author of What Is a River?), about whom I wrote a few weeks ago. […]