Zingerman’s Privacy Policy
01/20/2022
08/06/2024
Introduction
At Zingerman’s, we value your privacy very highly and are committed to protecting it through our compliance
with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit any of
the Zingerman’s Community Websites, identified at
https://www.zingermanscommunity.com (our ““), and our practices
for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
- On this Website and all of our Community Websites.
- In email, text messages, and other electronic messages between you and the Websites.
- When you interact with our advertising and applications on third-party Websites and services, if those
applications or advertising include links to this policy.
- Through tracking pixels.
- Cookies.
- HotJar.
- Google Analytics.
- Adobe Fonts.
- New Relic.
- Cloudflare.
- Google Tags.
- Adobe Fonts.
- Google Fonts.
It does not apply to information collected by:
- Us offline or through any other means, including on any other Websites operated by Company or any third party;
or
- Any third party, including through any application or content (including advertising) that may link to or be
accessible from the Websites
Please read this policy carefully to understand our policies and practices regarding your information and how we
will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing
or using the Websites, you agree to this privacy policy. This policy may change from time to time (see
Changes to Our Privacy Policy). Your continued use of the Websites after we make changes is deemed to be acceptance of those
changes, so please check the policy periodically for updates.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Websites, including information:
- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, IP
address,
device identifier, financial information, gender identity, commercial information, internet activity, geolocation,
consumer profiling, or any other identifier by which you may be contacted or tracked online or offline (““); and/or
- About your internet connection, the equipment you use to access our Websites, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP
addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Websites may include:
- Information that you provide by filling in forms on our Websites. This includes information provided at the time
of
registering to use our Websites, or subscribing to our service. We may also ask you for information when you
report
a
problem with our Websites.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Websites and of the fulfillment of your orders. You may be
required to
provide financial information before placing an order through our Websites.
- Your search queries on the Websites.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect
certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Websites, including traffic data, location data, logs, and other communication data
and
the resources that you access and use on the Websites.
- Information about your computer and internet connection, including your IP address, operating system, and
browser
type.
We also may use these technologies to collect information about your online activities over time and across
third-party Websites or other online services (behavioral tracking).
The information we collect automatically may include personal information or we may maintain it or associate it with
personal information we collect in other ways or receive from third parties. It helps us to improve our Websites and
to
deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Websites according to your individual
interests.
- Speed up your searches.
- Recognize you when you return to our Websites.
To enhance your experience on the Websites, the technologies we use for automatic data collection may include:
-
Cookies (or browser cookies).
A cookie is a small file placed on the hard drive
of
your computer. You may refuse to
accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting
you
may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it
will
refuse cookies, our system will issue cookies when you direct your browser to our Websites.
-
Flash Cookies.
Certain features of our Websites may use local stored objects (or
Flash cookies) to collect and store
information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by
the
same browser settings as are used for browser cookies. For information about managing your privacy and security
settings
for Flash cookies, see Choices About How We Use and Disclose Your Information.
-
Web Beacons.
Pages of our Websites and our e-mails may contain small electronic
files known as web beacons (also
referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users
who
have visited those pages or opened an email and for other related Websites statistics (for example, recording the
popularity of certain Websites content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Websites are served by third-parties, including
advertisers, ad networks and servers, content providers, and application providers. These third parties may use
cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you
use our Websites. The information they collect may be associated with your personal information or they may collect
information, including personal information, about your online activities over time and across different Websites
and other online services. They may use this information to provide you with interest-based (behavioral) advertising or
other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions
about an advertisement or other targeted content, you should contact the responsible provider directly. For information about
how you can opt out of receiving targeted advertising from many providers, see
Choices About How We Use and Disclose Your Information.
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users
based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT
track personal information about you, such as your name, email address, physical address, etc. You may opt out of
the use of the DART cookie by visiting the Google ad and content network privacy policy
at
https://www.google.com/privacy_ads.html.
With your permission, our website utilizes the Conversion Tracking Pixel service of Meta Platforms, Inc., 1601 S.
California Ave., Palo Alto, CA 94304, USA (“Meta”). This tool allows us to follow the actions of users after they are
redirected to a provider’s website by clicking on a Meta advertisement. We are thus able to record the
efficacy of Meta advertisements for statistical and market research purposes. The collected data remain anonymous. This
means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by
Meta. We are informing you on this matter according to our information at this time. Meta is able to connect
the data with your Facebook account and use the data for their own advertising purposes, in accordance with
Meta’s Data Use Policy found under:
https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Meta and its partners to show you advertisements on and outside Meta. In addition, a cookie will be saved onto your
computer for these purposes.
Only users over 18 years of age may give their permission. If you are younger than this age, please consult your
legal guardians.
Please click here if you would like to revoke your permission:
https://www.facebook.com/ads/website_custom_audiences/.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present and improve our Websites and contents to you.
- To improve customer service.
- To personalize user experience.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us,
including for billing and collection.
- To notify you about changes to our Websites or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Websites.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties’ goods and services that may be of
interest to you. If you do not want us to use your information in this way, please check the relevant box located
on the form on which we collect your data (the order form or registration form) or adjust your user preferences in your
account profile, email the business you purchased from, or email
[email protected] . For more information, see
Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’
target
audiences. Even though we do not disclose your personal information for these purposes without your consent, if you
click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual,
without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business, including third-party marketing partners for commercial purposes.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution,
or other sale or transfer of some or all of Zingerman’s assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which personal information held by Zingerman’s about our Websites
users is among the assets transferred.
- To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a
friend” feature of our Websites, we will transmit the contents of that email and your email address to the
recipients. For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any government or regulatory
request.
- To enforce or apply our Terms of Use and other agreements, including
for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of
Zingerman’s, our customers, or others.
We strive to provide you with choices regarding the personal information you provide to us. We have created
mechanisms to provide you with the following control over your information:
-
Tracking Technologies and Advertising.
You can set your browser to refuse all or
some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then
be inaccessible or not function properly.
-
Disclosure of Your Information for Third-Party Advertising.
If you do not want
us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant
box located on the form on which we collect your data. You can also always opt-out by logging into the Websites and
adjusting your user preferences in your account profile, or by sending us an email with your request to
[email protected]. If you would like to request that your personal information not be shared with third party marketing partners, please contact us using the information below. You have the right to request deletion of your personal information by submitting a request by contacting us at the information identified below:
Zingerman’s Community of Businesses
3756 Plaza Drive Ann Arbor, MI 48108
https://www.zingermanscommunity.com/
[email protected]
Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies.
-
Promotional Offers from the Company.
If you do not wish to have your email
address/contact information used by the
Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box
located
on the form on which we collect your data or at any other time by sending us an email stating your request to
[email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted
from
future email distributions.
-
Targeted Advertising.
If you do not want us to use information that we collect
or
that you provide to us to deliver
advertisements according to our advertisers’ target-audience preferences, you can opt-out by logging into the
Websites
and adjusting your user preferences in your account profile, or by sending us an email with your request to
[email protected].
We do not control third parties’ collection or use of your information to serve interest-based advertising. However
these third parties may provide you with ways to choose not to have your information collected or used in this way.
You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s
Websites.
California residents may have additional personal information rights and choices. Please see our
California Privacy Rights for more information.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may
submit a request to this designated address:
[email protected].
Children’s Privacy
This Websites is intended for use by a general audience and does not offer services to children. Should a child whom
we know to be under 18 send personal information to us, we will use that information only to respond to that child to
inform him or her that they cannot use these Websites. We do not sell the personal information of minors under the
age of 18. If you believe we might have any information from or about a child under 18, please contact us at
[email protected].
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your
personal information. To learn more about your California privacy rights, visit our
Privacy Policy for California Residents.
Data Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against
unauthorized access, alteration, disclosure or destruction of your personal information, username, password,
transaction information and data stored on our Websites.
Sensitive and private data exchange between the Websites and its Users happens over a SSL secured communication
channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability
standards in order to create as secure of an environment as possible for Users.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen)
a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We
ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to
protect your personal information, we cannot guarantee the security of your personal information transmitted to our
Websites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of
any privacy settings or security measures contained on the Websites.
Agreement to Receive Text Messages
By providing your mobile number and opting-in to SMS marketing, you agree that Zingerman’s may send you periodic SMS or MMS messages containing but not limited to important information, updates, deals and specials.
- You may unsubscribe at any time using the word STOP. You may receive subsequent messages confirming your opt-out request.
- For help, send the word HELP.
- Message and data rates may apply.
- United States Participating Carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, U.S. Cellular®, MetroPCS®, InterOP, Cellcom, C Spire Wireless, Cricket, Virgin Mobile and others.
- T-Mobile® is not liable for delayed or undelivered messages.
- You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
- Data obtained from you in connection with this SMS service may include your cellphone number, your carrier’s name, and the date, time, and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
- By subscribing or otherwise using this service you acknowledge and agree that we have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
- Will I be charged for the text messages I receive? Though Zingerman’s will never charge you for the text messages you receive, depending on your phone plan you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how
we treat our users’ personal information, we will notify you by email to the email address specified in your account.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we
have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites and this
privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Zingerman’s Community of Businesses
3756 Plaza Drive
Ann Arbor, MI 48108
https://www.zingermanscommunity.com/
[email protected]
