Zingerman’s Privacy Policy
Effective Date: 01/20/2022 Last Modified Date: 03/02/2023Introduction
At Zingerman’s, we value your privacy very highly and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit any of the Zingerman’s Community Websites, identified at https://www.zingermanscommunity.com (our “Websites“), and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect:- On this Website and all of our Community Websites.
- In email, text, and other electronic messages between you and the Websites.
- When you interact with our advertising and applications on third-party Websites and services, if those applications or advertising include links to this policy.
- Through tracking pixels.
- Cookies.
- HotJar.
- Google Analytics.
- Adobe Fonts.
- New Relic.
- Cloudflare.
- Google Tags.
- Adobe Fonts.
- Google Fonts.
- Us offline or through any other means, including on any other Websites operated by Company or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from the Websites
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Websites, including information:- By which you may be personally identified, such as name, postal address, e-mail address, telephone number, IP address, device identifier, financial information, gender identity, commercial information, internet activity, geolocation, consumer profiling, or any other identifier by which you may be contacted or tracked online or offline (“personal information“); and/or
- About your internet connection, the equipment you use to access our Websites, and usage details.
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through our Websites may include:- Information that you provide by filling in forms on our Websites. This includes information provided at the time of registering to use our Websites, or subscribing to our service. We may also ask you for information when you report a problem with our Websites.
- Records and copies of your correspondence (including email addresses) if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Websites and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Websites.
- Your search queries on the Websites.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:- Details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Websites according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Websites.
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Cookies (or browser cookies).
A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Websites. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Websites. -
Flash Cookies.
Certain features of our Websites may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Websites. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information. -
Web Beacons.
Pages of our Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Websites statistics (for example, recording the popularity of certain Websites content and verifying system and server integrity).
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on the Websites are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Websites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at https://www.google.com/privacy_ads.html.
With your permission, our website utilizes the Conversion Tracking Pixel service of Meta Platforms, Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Meta”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Meta advertisement. We are thus able to record the efficacy of Meta advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Meta. We are informing you on this matter according to our information at this time. Meta is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Meta’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Meta and its partners to show you advertisements on and outside Meta. In addition, a cookie will be saved onto your computer for these purposes.
Only users over 18 years of age may give their permission. If you are younger than this age, please consult your legal guardians.
Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:- To present and improve our Websites and contents to you.
- To improve customer service.
- To personalize user experience.
- To provide you with information, products, or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Websites or any products or services we offer or provide though it.
- To allow you to participate in interactive features on our Websites.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business, including third-party marketing partners for commercial purposes.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Zingerman’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Zingerman’s about our Websites users is among the assets transferred.
- To fulfill the purpose for which you provide it. For example, if you give us an email address to use the “email a friend” feature of our Websites, we will transmit the contents of that email and your email address to the recipients. For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Zingerman’s, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:-
Tracking Technologies and Advertising.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. -
Disclosure of Your Information for Third-Party Advertising.
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form on which we collect your data. You can also always opt-out by logging into the Websites and adjusting your user preferences in your account profile, or by sending us an email with your request to [email protected]. If you would like to request that your personal information not be shared with third party marketing partners, please contact us using the information below. You have the right to request deletion of your personal information by submitting a request by contacting us at the information identified below:
Zingerman’s Community of Businesses
3756 Plaza Drive Ann Arbor, MI 48108
https://www.zingermanscommunity.com/
[email protected]
Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. -
Promotional Offers from the Company.
If you do not wish to have your email address/contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or at any other time by sending us an email stating your request to [email protected]. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. -
Targeted Advertising.
If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by logging into the Websites and adjusting your user preferences in your account profile, or by sending us an email with your request to [email protected].