It’s Thursday afternoon at the Zingerman’s Roadhouse and the front-of-house staff is preparing for the weekly menu changeover. At about 3 p.m., they gather in one of the dining rooms, closed (for the moment) to … Continued
You have many reasons to know and love Zingerman’s Roadhouse. There is the barbeque, with the amazing smelling smoke that gets your stomach growling. Beef and pork that are home grown and butchered in our … Continued
My colleague Gauri Thergaonkar wrote in March about Open Book Management (OBM) – the innovative business practice we use here at Zingerman’s based on the Great Game of Business which was developed by Jack Stack … Continued
OBM was pioneered by Jack Stack in The Great Game of Business. In 1983, he transformed a failing division of International Harvester into Springfield Remanufacturing Company (SRC)—one of the most successful and competitive companies in … Continued
Paul and I have always operated with the outlook that we, as owners and leaders, need the people who work here far more than they need us. If no one had ever chosen to work … Continued
Zingerman’s co-founder Paul Saginaw recently appeared on an MSNBC panel discussion on the state of small business and the 2012 election. Host JJ Ramberg brought together small business owners from around the country to discuss … Continued
