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Business

Fred Reichheld, Pioneer in Customer Loyalty, Comes to ZingTrain

It was an event a long time in the making—and on Wednesday, October 7, it finally came to fruition when Fred Reichheld, a Bain Fellow and senior advisory partner at Bain & Company, visited ZingTrain … Continued

Business

ZingTrain Tackles Your Business’s Biggest Problems

A transformative new seminar kicks off in October What’s that frustrating problem that just keeps cropping up in your organization? That recurring issue you and your team can’t seem to solve, no matter how hard … Continued

Business

“Welcome to the ZCoB”—A Class That’s Like Coming Home

At how many companies do new staff members have a chance to sit down with the co-founder for a searching conversation on mission, vision, principles, and beliefs?  Rare as this scenario may be, it’s exactly … Continued

Business

Executive Coach Michelle Gladieux Leads Communication Workshop at Zingerman’s Roadhouse

At Zingerman’s, we believe in building positive ecosystems—communities of people doing good work to improve others’ lives. Co-founder Ari Weinzweig shared this with a roomful of guests at the Roadhouse on Tuesday evening, June 23, … Continued

Ari's Top 5

The Seemingly Small Act of Knowing People’s Names Can Make a Big Difference

Honor our colleagues and improve our organizational culture   In 1980, a couple years before we opened the Deli, the psychologist Carl Rogers wrote his classic A Way of Being. Rogers, who was born in 1902, … Continued

Art

Why Worry Won’t Work

And how to help work past it I’m writing this the week before Election Day. This will be published November 4—a day after. Whether the exact outcome will be clear Wednesday when we send this … Continued