A small shift in beliefs that can have a big impact You might well know the old, cynical restaurant anecdote in which a customer flags down a server who’s passing his table and politely asks … Continued
Defining the service we give to our guests in the same way we do our cheese, bread, and coffee Sometimes things come together for me in strange times and unexpected ways. Some of those ideas … Continued
Healthy cultural soil, counter-rhythms, and the power of Silver Branch Perception I’ve written about humility many times since the pamphlet “Humility: A Humble, Anarchistic Inquiry” first came out in the fall of 2020. As I’ve … Continued
Befriending the occasional dark reality that can open creative doors Intellectually, I knew it was likely to happen. And still, I was emotionally caught off guard. My morning had gone great—teaching about ecosystems at ZingTrain’s ZingPosium. … Continued
Doing marketing with dignity makes a big difference In the back of Seth Godin’s book The Icarus Deception, he includes what he calls, “An Artist’s Abecedary.” I didn’t know what the word meant, but as per … Continued
Why making a difference is as important as making a sale This past Monday, June 27, was the 153rd anniversary of Emma Goldman’s birth. Emma was born in Lithuania, the same small country that’s now the … Continued
